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How shall I setup our credit management function?

There are three options for you to set up your credit management function. You may choose to set up this function in either Finance Department, Sales Department or a separate Credit Management Department. There are pros and cons for each option.








Finance Department


Easy to obtain and analyze accounts receivable data from accounting system


a)        Finance people tend to be conservative resulting in customer dissatisfaction

b)        Can not handle relevant legal issues



Sales Department


Easy to obtain customer information and cost relating to coordination with finance department can be much saved


Short of internal control since the credit authority and credit implementation are in the same department.



A separate Credit Management Department


Good internal control


Highly demanding for finance and business knowledge and interpersonal skills

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